FAQS

Frequently Asked Questions


Pricing


  • What is your pricing?

    We offer honest, transparent pricing with no hidden costs. Pricing is based on fabric selection, putting you in control of what you spend on your custom clothing. And with over 15,000 fabrics, we have options to suit almost any budget.


    • Core Collection - $1,850+
    • Definitive - $3,750+
    • Heritage - $5,250+


Payment


  • When do you collect payment for my custom clothing?

    Full payment is taken at the end of initial consultation.


Process / Timeline


  • How long until I receive my custom suit?

    Rush orders for custom suits can be delivered as quickly as 10 days. Regular orders can be delivered 4-6 WEEKS after INITIAL CONSULTATION.

  • How long does each appointment take?

    30-45 minutes.

  • Do I need an appointment to come in?

    TWEEDS will always be there for mobile appointments and that will always stay our main value. Custom suits at your convenience! But we are so excited to be able to host events, walk-in clients, and an amazing atmosphere to enjoy your shopping experience at each of our locations 


    Tuesday - Saturday from 10:00am - 7:00pm.

    Sunday - Monday by appointment only



Product Offering


  • Where do you source your materials?

    Most of our materials are curated from English & Italian cloths.

  • Do you offer Tuxedo rentals?

    No. Everything we offer is a custom experience.

  • Do you have hard to find fabrics and certain colors?

    Yes, we have thousands of fabrics and we are confident we have exactly what you are looking for!


Gift Cards


  • How do your gift cards work?

    You can order a gift card directly through our website and we can either email it, ship it, or you can pick it up in store.

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